Welcome to DreamFesto. We want you to have a positive experience when purchasing our digital products, including ebooks, PDF guides, templates, courses, and other downloadable resources.
Because our products are digital and can generally be accessed immediately after purchase, refunds are subject to the terms below.
1. Digital Products
All digital products purchased through DreamFesto are delivered electronically. Once your payment has been successfully processed, you may receive access to the purchased product through a download link, email, customer account, or another digital delivery method.
2. Refund Eligibility
We generally do not offer refunds for digital products after the product has been successfully delivered or downloaded.
However, we may consider a refund request in the following situations:
- You were charged more than once for the same product due to a technical or payment error.
- You purchased the wrong product because of a technical issue on our website.
- The purchased digital product is technically defective or inaccessible and we are unable to resolve the issue.
- You did not receive your purchased product because of a technical problem on our side.
- A refund is otherwise required under applicable consumer protection laws.
3. Non-Refundable Situations
Refunds generally will not be provided when:
- You have already downloaded or accessed the digital product.
- You simply changed your mind after purchasing.
- You purchased the product accidentally and the product has already been accessed.
- You purchased a product without reviewing its description or requirements.
- You no longer need or want the product.
- You experienced dissatisfaction based solely on personal expectations that were not represented on the product page.
8. Technical Problems
If you cannot access or download a product you purchased, please contact us before requesting a refund. We will make reasonable efforts to resolve download, access, or delivery problems.
10. Changes to This Refund Policy
DreamFesto reserves the right to update or modify this Refund Policy when necessary. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are published means that you acknowledge the updated policy.
11. Contact Us
If you have questions about this Refund Policy or need assistance with a purchase, please contact DreamFesto through the contact information provided on our website.
DreamFesto
Digital Products, Ebooks & Resources
Website: DreamFesto